Keynotes that create change

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John has inspired thousands of clients, including:

Tires Les Schwab
M Marriott
Anytime Fitness
The Ritz Carlton
Entrepreneurs Organization

He will forever change the way you think of service

Live and Virtual Presentations that Inspire Action.

After hearing John’s message you cannot help but to think differently about service, relationships and what your team is truly capable of achieving.

professional event planner


I know we can do it, and I want to put together a step by step plan using your suggestions and ideas, to develop our clinic into the World Class Eye Center, that I know we can be.

P. Sappington, Victoria Eye Center

customer service speaker


“Within two days of the workshop with John, I had employees using and citing various principles John shared during his presentation.”

D. McNair, MVP Plastics

coaching customer service


His speech set the tone for the entire sales meeting. Everyone at the sales meeting said that starting off the meeting with John was the best idea ever. Everyone went into the week with a positive attitude.

H. Fry, Elbeco

 You spend all year preparing for your event.  

The day arrives, lights hit the stage and everyone waits with anticipation for the keynote speaker you selected.

But what happens when they don’t have a clear message that resonates with the audience?  What if they lack experience and energy?  It’s not easy to recover when attendees tune out.  They become critical of the rest of the event, question their investment, and if they will return next year.

Remove the anxiety

Attendees will walk away with:

  • practical ideas that will forever change the way you serve others

  • the four letter method to create loyalty and referrals

  • the cycle that improves your company culture

  • tools to turn any challenge into your lifelong customer

  • inspiration to become the brand your customers cannot live without

  • a high energy, educational, entertaining keynote you will remember

Book John now

Books by John DiJulius

best book for customer service

The relationship economy

consultant customer experience

The best customer service quotes ever said

best book for customer service

The Customer Service Revolution

best customer service training programs

What’s The Secret?

best book for customer service

Secret Service

Books By John DiJulius

Did you know that 64% of event satisfaction is tied to the speaker selected?

You need someone who can engage, entertain and inspire your attendees while they learn.

John knows the number one reason people attend conferences is to learn something new.  That’s why he brings innovative customer experience ideas that are easy to implement and drive your audience to take action.

best customer service training programs

Check Availability

If it’s open, it’s yours! We’ll secure a hold on John’s calendar to make sure it remains yours while the details are finalized

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Complete the paperwork

Complete the speaking agreement, send in your deposit, and fill out the questionnaire that allows John to customize his presentation for your attendees. We’ll also schedule a call with you and John prior to the event to review your desired outcome and make sure everything is on point.

best book for customer service

enjoy the show

Our job is to make sure you look brilliant for selecting John to speak at your event! Our years of experience and attention to detail will ensure you to feel confident in your decision, so you can relax, enjoy the presentation and the results it brings.

Check John’s Availability Below:

WE care about the success of your event

At The DiJulius Group, we know you want your event to be the best-memorable and seamless.  In order to be the best, you need to provide great content and a great experience.  The problem is, more than half of the expectation of the event is linked to someone outside of your control, the speaker you select.

We know this is why it can be such a difficult decision to make.  We believe that the right keynote speaker owns that responsibility and puts in the work to deliver a presentation that has attendees applauding your decision.

That’s why John will study what you do, who is attending your event, what they need to hear, and how they need to hear it.  On top of customizing each presentation, he also guarantees the value you receive.  If you’re not 100% happy, you pay what you feel is fair.

When you book John as your customer experience keynote speaker, you hire a team of professionals ready to serve you.  We produce our own global event each year, so we know a thing or two about what you’re going through.  We understand the expectations of the meeting planner, the attendees, the sponsors, and the AV team.  We use our experience to make this process easy for you.

Here’s how it works, you give us the date to hold for your event, we work together to customize the presentation, and John arrives at your event prepared to deliver a keynote that your attendees will love.  Call now, or complete the information form, so you can stop feeling anxious about making the decision, and start feeling excited about the impact your decision will make!

“John’s energy on stage was incredible. He was able to capture the attention of 350 people for 90 minutes and kept them completely engaged. His references were totally relatable to our group, which is not easy to do as they are a very small, specialized market. We received instant and ongoing praise for our selection of John as a speaker.”

– DEBTSPLY GAC Orthodontic World Congress


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