About John DiJulius
John DiJulius is redefining customer service in corporate America today. He didn’t read the books on customer service, he wrote them: Secret Service, Hidden Systems That Deliver Unforgettable Customer Service, What’s The Secret? To Being a World Class Customer Service Organization, The Customer Service Revolution, The Best Customer Service Quotes Ever Said, and The Relationship Economy.
John is not just telling others how to do it; he is proving his theories in his own businesses. John is the founder of one of America’s top CX Consulting firms, The DiJulius Group; the owner of John Robert’s Spas, named one of the Top 20 Salons in America, and the founder of a non-profit, Believe in Dreams. John has the unique ability to translate his work to fit extremely large companies as well as small businesses.
One of the most captivating and charismatic speakers today, John’s keynotes and workshops are used by world-class service companies to provide unforgettable customer service every day. In his high-energy presentations, he uses powerful visuals as he discusses the 10 commandments of customer service and explains how to improve the service aptitude of employees at all levels.